Support

Quick answers to the things people most commonly ask. If your question isn't here, email me — I read everything.

Get in touch

Email: juanca.med@gmail.com

Include the iOS version and the rough block where the problem happened — that's enough to reproduce most issues.

Why didn't I get a notification?

The block picker doesn't show my street

Curbwise looks for blockfaces within 150 meters of where your phone reports you. On urban canyons (downtown, between tall buildings) GPS can drift more than that. Walk to the curb and try again, or save the closest match — the sweep schedule on neighboring blocks is usually similar enough.

The schedule on the sign is different from what curbwise shows

Curbwise reads from San Francisco's public DataSF feed, which reflects the rule but isn't always the very latest update. The sign on the curb wins. If you spot a mismatch, email me with the block name and what the sign says — that helps build the freshness signal.

What about red curbs, meters, or RPP zones?

Curbwise covers street sweeping and posted hourly time limits in v1. It does not cover painted curbs (red, yellow, white, green, blue), metered parking hours, residential permit zone enforcement, garages, or temporary signage.

Always glance at the curb and read the sign — Curbwise is a heads-up, not a guarantee. If a tow truck shows up, the sign wins.

Does this work outside San Francisco and Oakland?

Those are the two cities curbwise covers today. Other Bay Area cities (Berkeley, Daly City, etc.) and beyond are on the roadmap, prioritized by where requests come from.

Request a new city

Email juanca.med@gmail.com with the city name. Each request helps me decide which city to wire up next — they're prioritized by how many people ask for the same one.

What about CarPlay?

CarPlay support is built and waiting on Apple's CarPlay Parking entitlement to be granted. Once it lands, the app will appear in your CarPlay screen with "Save my spot" and "Where did I park" actions.

Privacy

See the privacy policy for the full breakdown. Short version: location stays on your phone, no accounts, no analytics, no ads.